Frequently Asked Questions

1. Mental Health Care plans and Medicare is unfortunatley not available for counselling appointments in Australia. If you need to use a medicare rebate please see your GP and ask for a referall to a Clinical Psychologist or mental health social worker.

2. Individual counselling sessions are 1 hour long

3. A invoice will be sent the morning of your session. You can pay for your session within 24 hours after your session. The invoice will have the direct depoist link for you to pay directly.

4. A client intake form must be filled in before our first session together. This will be emailed directly to you when you make your first booking.

5. Cancellation: I undertand life happens and sometimes you need to cancel. I request you cancel 48 hours before your session. If you would like a email or text message reminder 48 hours beforehand, in agreement, I will provide this for your reminder. Sessions that are cancelled within without notice there is a 50% session fee.

6. Lateness: If running late to the session, the session is 1 hour, if late, and Jaime has no other client, she may be able to continue your session for the full hour. However, if there is another session booked in after you, the session will end at the end of your original booking.